How do I arrange for my pet to be cremated?
Please arrange your pet’s cremation via your veterinary clinic. Veterinary clinic staff will arrange everything with us on your behalf, including payment. We work with ALL veterinary clinics in the South Island.
Do I need to bring my pet to Fond Farewells in Lincoln?
No. Your veterinary clinic will arrange for us to collect your pet from their clinic.
Will my pet be cremated on its own?
Your pet will be cremated individually in a chamber ensuring complete separation from other pets. We maintain strict identification protocols throughout the entire process to guarantee that you receive only your pet’s ashes, with no risk of cross-contamination.
Why don’t you cremate all pets privately?
Due to the large capacity of our cremator, conducting private cremations for all pets would significantly increase costs and extend the time required to return your pet’s ashes. However, we are happy to accommodate special requests, so please reach out to us if you have any concerns or specific needs.
Do I get my own pets ashes back?
Absolutely! We guarantee 100% that you will receive your own pet’s ashes. Our long-standing commitment to professional standards and quality care ensures this. Since 1986, we have taken pride in this assurance. You can also choose from a range of pet urns and other memorial keepsakes to honour your pet’s life. Explore our selection of pet memorials and keepsakes for more options.
Do I get ALL my pets ashes back?
Yes, absolutely!
How much does it cost to cremate my pet?
The cost of cremation varies depending on the size/weight of your pet and the service you require. Please contact your veterinary clinic for pricing relevant to your pet.
What days do you operate?
Cremations are performed 5 days per week, Monday – Friday.
When will my pet’s ashes to be returned?
The average waiting time for the return of ashes is 7-10 working days, depending on the service required. Your pet’s ashes will be returned to your veterinary clinic for collection, or they will arrange to courier them to you.
Can I attend my pet’s cremation?
Unfortunately no you cannot. Due to safety and resource management regulations it is not possible for owners to attend cremations.
Can you cremate a pet that has been previously buried?
Yes. Some pet owners initially choose to bury their pets but then circumstances change and they wish to have their pet cremated.
Can you cremate my pet’s favourite blanket or toy with my pet?
Unfortunately no, strict resource consent and environmental rules do not allow us to cremate anything other than your pet.
My pet has a microchip, does this need to be removed before cremation?
No, microchips are fine. However if your pet has had a pace maker fitted, please ensure you let us know as this will need to be removed before cremation.